Contact

Customer Service:

sales@casniccompany.com

Address:

180 Northfield Drive W.

Unit 4, 1st Floor Waterloo, ON, N2L 0C7

SHIPPING & RETURNS

Return & Exchange Policy

To Request an RMA (Return Materials Authorization), please email Sales@CasNicCompany.com

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Shipping Policy

Unless otherwise specified, Seller's obligation is to deliver the products to a carrier at the shipping point. Seller reserves the right to produce and ship all or any part of the products specified in any order, including partial shipments, from any of its plants or facilities or those of its suppliers. Seller reserves the right to determine the method of transportation, but Seller will use all reasonable efforts to comply with Buyer's requests as to method of transportation.  Subject to Seller's right to stop delivery in transit of product for failure of payment, title and risk of loss passes to Buyer at the moment of Seller's delivery of the products to the carrier.  Unless otherwise agreed to by Seller in writing, Buyer shall be responsible for making all claims with carriers, insurers, warehousemen, and others for misdelivery, nondelivery, loss, damage or delay.  Although Seller may assist Buyer in connection with pursuing any claim for damages, Seller shall not thereby assume any obligations for such damage or to continue to assist Buyer in the presentation of its claim to any carrier.  Seller may withhold, suspend in whole or in part shipment of products in the event that Buyer fails to pay when due invoices for products shipped or otherwise fails to perform any of its obligations to Seller.